Mechanical, automatic, quartz, smartwatch — the essentials of daily care, water resistance, magnetism, service intervals, and strap rotation. Read once, refer back when needed.
A watch is a small machine you wear. Treated well, it will outlast its first owner. This guide covers the essentials for every reference we sell — mechanical, automatic, quartz, and smartwatch.
Wipe the case and bracelet with a soft, dry cloth at the end of each day. This removes skin oil, perfume, and dust before they migrate into the lugs. For polished cases, a microfibre cloth is enough; for brushed steel, follow the grain.
The number on the dial (e.g. 5 ATM, 10 ATM, 20 ATM) is the static pressure rating. Real-world activities translate roughly as follows:
Have gaskets pressure-tested every 2–3 years if you swim with the watch. Always rinse the case in fresh water after sea or chlorinated-pool exposure.
Modern movements with silicon escapements are largely immune. Older mechanical movements are not. Keep the watch at least 5 cm from:
If your watch suddenly runs +30 seconds per day or stops, magnetism is the most likely cause. We demagnetise complimentary at the Carmel atelier — email concierge@chronoluxe.com to arrange.
Recommended interval depends on the movement:
Leather straps wear out faster than the watch. Plan to replace every 12–18 months for hygiene — body oil and sweat break down lining quicker than the topside shows. We carry replacement straps in saddle leather, NATO, and rubber, sized for every reference we have ever sold.
Original presentation box is ideal. Failing that, a soft pouch in a drawer away from direct sun. Avoid bathrooms (humidity), kitchens (grease), and car gloveboxes (heat). For collections of three or more, a watch roll keeps cases from contacting one another.
Email concierge@chronoluxe.com if you notice any of the following:
For watches purchased from ChronoLuxe, diagnostic is free in the first two years.
Our concierge team replies within one business day. Write to concierge@chronoluxe.com with photos of the issue, the reference number, and your order ID if you bought from us.