We are here to help. Whether you have a question about a product, need help with sizing, or require post-purchase support, our customer care team is ready to assist.
Company Information
Legal Name: ChronoLuxe
Website: https://chronoluxe.com
Business Address
11595 N Meridian St
Carmel, IN 46032
United States
Customer Support
Email: concierge@chronoluxe.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)
Social Media
Facebook: https://chronoluxe.com/
General Inquiries
For questions about products, sizing, or general information, email us at concierge@chronoluxe.com. We reply within 24 business hours.
Order Support
Need help with an order? Please have your order number ready and email concierge@chronoluxe.com. For faster service, include a brief description of the issue and any relevant photos.
Returns and Exchanges
To start a return or exchange, please review our Refund and Returns Policy, then email us with your order number and reason for return. We will issue a Return Authorization within one business day.
Press and Partnerships
For media, press, or partnership enquiries, please write to concierge@chronoluxe.com with “Partnership” in the subject line. We reply within 2 business days.